Assistant Lodging Manager

Purpose of the Job

Lodging is a core service at BARK, and the Assistant Lodging Manager (ALM) supports the Lodging Manager in bringing about the Vision in this department. In addition to normal lodging duties, the ALM maintains a leadership presence when the Manager is off-duty and takes ownership of certain managerial tasks.

What You Will Be Doing

The ALM will split their time between normal lodging duties and their managerial duties. The most important responsibility is Manager-On-Duty when the Manager is off. Also, the ALM will tackle select managerial duties, including creating the lodging team schedule. And the ALM will support the Manager in developing, improving, and maintaining lodging policies and procedures.

Expectations and Duties

Accountability
- Conduct coaching, follow-ups, and some corrective actions
- Ensure department and/or facility is closed properly at end of day
- Support development and execution of training plan
- Communicate and promote BARK culture and values to team members
Operations Support
- Create an effective team schedule, ensuring proper staffing and considering team member preferences and requests
- Managing inventory and ordering of maintenance and cleaning supplies
Best Practices
- Establish or update policies to improve quality of care and value provided
- Anticipate, identify, and resolve system breakdowns
- Ensure proper care of the facility and equipment through cleaning, preventive maintenance, energy conservation, repairs, and inspections
Other Duties as Assigned

Required Skills

Strong leadership presence
High quality customer service attitude
Desire to create a courteous, friendly, professional work environment
Ability to train, motivate, and manage team members consistently and fairly
Strong communication skills, attention to detail, and organizational ability

Desired Experience and Education

High school diploma or equivalent
2+ years’ experience in a pet facility or pet care environment
Excellent work history and references

Requirements

Must be able to complete all work in a safe manner, including operating equipment.
Must be able to handle dogs of all sizes without being afraid of them.
Maintain a respectful and courteous attitude toward clients and teammates in all situations.
Our guests require care 365 days; weekend and holiday work are assigned on rotating basis.
Must be able to squat, stoop, bend, lift 40 pounds, and do a lot of walking.
Must be able to react quickly to auditory signals from teammates, animals, or equipment.
Maintain a neat and professional appearance while at work, according to the dress policy.
Read, write legibly, and communicate clearly in English with professionalism and tact.
Ability to type on a keyboard, use a mouse, and view information on a computer screen.
Able to grasp, hold, and manipulate objects varying from small to large with both hands.

Location

3336 Beech Ridge Court
Tallahassee, FL 32312

Compensation

Base Pay Rate: $12/hour

Pay depends on experience and qualifications, with performance-based bonus upon approval. We don’t hire only to fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let’s talk.

Win or Lose as a Team

Our team openly works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives, and solutions to the table. Starting with day one, we want your voice as part of the conversation.

This is Our Passion

Every day we get to be a part of something bigger than ourselves. Providing our guests with a fun, safe, and stimulating environment. Providing inspiration to dog parents who need it. Improving the quality of life for the pets in our community is the goal for us. It’s why we do what we do.

Next Steps

Step 1: Read Our Vision
Step 2: Fill out the Application